FAQs

Here you’ll find answers to the most common questions about Drymen, our products, shipping, sizing, returns, and more. Whether you're new to incontinence underwear or a loyal customer, we’ve got you covered with helpful info so you can shop confidently.

  • You’ll get a confirmation email with a tracking link as soon as your order is on its way.

  • Yes! All orders are shipped in plain, unmarked packaging to protect your privacy.

  • We accept all major credit cards, PayPal, and other secure payment methods at checkout.

  • If you received the wrong product or a damaged item, let us know as soon as possible. Include your order number and a picture—we’ll make it right quickly.

  • Rinse with cold water after use, then machine wash at a low temperature without fabric softener. Let air dry for the best longevity.

  • This depends on your flow. Typically, you can wear them for up to 8-12 hours before needing to change.

  • Nope! The special odor-control layers are designed to keep you feeling fresh and confident all day long.

  • No, our technology ensures moisture is locked away from the skin, providing a dry and comfortable feel.

  • Not at all! Our discreet design ensures a sleek and comfortable fit, just like regular underwear.